To: | tentec@contesting.com |
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Subject: | Re: [TenTec] open source |
From: | "Ten-Tec Inc. Amateur Radio Sales" <sales@tentec.com> |
Reply-to: | tentec@contesting.com |
Date: | Fri, 24 Sep 2004 09:16:57 -0400 |
List-post: | <mailto:tentec@contesting.com> |
At 04:12 PM 9/23/04 -0700, you wrote:
I think TT has a moral obligation to either make it all happen or let someone else have a crack at it. There's no shame in this -- TT has not failed, rather they have led the way. They fail only if they disappoint -- and I for one would be very disappointed if they made a radio, wouldn't fix it and allowed no-one else to fix it either. Hopefully they're much smarter than to let that happen.
Leaving aside the entire discussion of what a project it would be to try to provide tech support for people troubleshooting their own version of our code to make their radio do something specific and/or modify the existing radio. We do custom engineering work all the time. There are customized versions of DSP radios that we sell as off-the-shelf items out in circulation right now - and there was a significant cost incurred for engineering time to create these items. The eventual owners of these custom radios paid a hefty price to use our engineering time to modify our intellectual property to get exactly what they wanted. Slightly different topic: I've been following the discussion about the recent lack of Jupiter updates with a bit of trepidation. We've taken a lot of heat over "look how many firmware updates there have been for this rig..." and the converse is "After three years, there haven't been recent updates coming for this rig..." - that's hard to win either way. Yes, updates for the Orion will continue until some future date. No, we haven't done any updates for the Jupiter since fall of '03 after three years of issuing them. That doesn't mean we won't do them in future, however. Scott Robbins W4PA Amateur Radio Product Manager, Ten-Tec, Inc. ----------------------------------------------------------------- Ten-Tec, Inc., 1185 Dolly Parton Pkwy, Sevierville, TN 37862 USA Contact Mon-Fri Eastern: Office/Tech (865) 453-7172 9 am-5 pm. Repair (865) 428-0364 8-4. Sales (800) 833-7373 9 am-5:30 pm. Fax (865) 428-4483 24 hrs. Visit us at <http://www.tentec.com> Email: New product sales/product info sales@tentec.com Service department service@tentec.com While we make every effort to answer email in an expedient manner, the telephone is a much more efficient tool for getting a quicker and more complete answer to your inquiries. Thanks!
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