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RE: [TenTec] Re: An example ofchanging Orionfirmwaretomeetexpectations

To: tentec@contesting.com
Subject: RE: [TenTec] Re: An example ofchanging Orionfirmwaretomeetexpectations
From: Pol <k7nhb@quickdata.com>
Reply-to: tentec@contesting.com
Date: Sun, 11 Jul 2004 13:02:31 -0700
List-post: <mailto:tentec@contesting.com>
Once, when I was working at (not for) Intel, I was asked to write a program that would delete a bunch-o-files. I asked the project leader what kind of "confirm" dialog message message he wanted (as I came from a Mac world where such human factors were standard) and he said, "...well, if you need to require something, just have them push any key to Delete. I could see that the concept of "user error" hadn't yet become part of his world. So after the routine was written, I had him review it at the computer. When the message, "Push any key to delete." came up, I opened a 3-ring binder next to the keyboard. It landed on some key and the delete process began.

Then WE decided it was better to asked for a specific keystroke and a two key combination.

Designing things to "do" is easy. Anticipating errors, within reason, and allowing recovery is a bit more work.

73,

Paul
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