Don,
Why put a dollar amount on a new piece of gear before it is unacceptable
when delivered in faulty condition? Either it is "ready for prime time" or
it is not--whether it is an Orion or a cheap tuner.
There is certainly nothing ridiculous about expecting a new piece of
gear to work right when removed from the box.
73,
Steve wd0ct
----- Original Message -----
From: "Don Rasmussen" <wb8yqj@yahoo.com>
To: <tentec@contesting.com>
Sent: Thursday, June 27, 2002 11:04 AM
Subject: [TenTec] eham centurion 0 review - the "Orion" Factor.
> Hi Guys,
>
> After finding and reading the "centurion 0" eHam
> review, it seems that the fellow was simply unhappy
> that he ordered a brand new amplifier from the factory
> and received an item that was "not ready for prime
> time".
>
> A similar thing happened here two years ago with my
> factory new OMNI 6+. It required a board swap because
> the BFO crystals were not within spec in my new unit.
> The trimmer could not shift the BFO crystal properly
> upon microprocessor mode change request. The crystals
> on the new board were marked in RED with magic marker
> (tested good?). I suppose it would have been too much
> for TT, knowing of this problem, to have opened their
> existing new stock and fixed every unit that had not
> been sold to date, but I don't think so.
>
> So this guy is unhappy that he ordered a new unit and
> had an immediate service problem with a 4 week wait. I
> would have waited and would not have vented on eHam.
>
> I can say however that if I ordered an Orion at that
> $3300 price and had a similar scenario it would be
> just plain unacceptable. At this price I expect a new
> unit to be sent until the time that one comes in that
> fires up great and works for at least a week.
>
> They need to ship this new transceiver with a higher
> standard for return rate than their past history
> suggests. Completely ridiculous? You decide!
>
> 73,
> Don Rasmussen
> Carlsbad, Ca.
>
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