Greetings Ten-Tecers:
We know that Ten-Tec has good customer service. Ten-Tec realizes the
value of customer service.
Apparently, some experts in the business world are re-recognizing the
value of customer service as well and writing about it. Here is a
view point expounding the benefits.
* The Secrets of Customer Service *
The author of a new book on business strategy finds that many
companies do
not differentiate themselves clearly enough from the competition to
survive.
Learn how companies known for outstanding customer service
differentiate
themselves in the Business Owners' Corner.
http://www.plan.ml.com/zine/business/busstory51.html
{extracted from Merrill Lynch Online Today with permission]
73 Pete K4LDR Citrus County, FL on the Gulf
FL Contest Grp
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