>Hello Alec,
>No Im not kidding about TenTecs's customer support.
> ...the support that TenTec shows its customers is getting legendary.
>From experts walking the hams through procedures to fix their own rados
>to sending them the parts to fix it themselves. Then if it has to be
>sent, they phone you to talk about things...
I can't understand why Alec had such difficulty, but this is not typical of
TenTec. I've never had the pleasure of dealing with a company that treats
it's customers any better than TenTec does. This as much as anything else
will ensure my continued business and recommendation to my friends.
<Alan> KM4DT
--
FAQ on WWW: http://www.contesting.com/tentecfaq.htm
Submissions: tentec@contesting.com
Administrative requests: tentec-REQUEST@contesting.com
Problems: owner-tentec@contesting.com
Search: http://www.contesting.com/km9p/search.htm
|