Customer Service

[kb7et@usa.pipeline.com (Jim Sheffield)]

Scott Robbins, KY2P 
Ten-Tec, Inc. 
 
Scott: 
 
Just wanted to let you know how much appreciated your postings  
to the Ten-Tec reflector are.  It's also terrific (and convenient!) to  
have the opportunity to send email directly to the factory and get  
such prompt and courteous responses.  These are two simple but  
very significant ways T-T outclasses the competition in providing  
that extra measure of customer service.  73, Jim, KB7ET