And when you call don't take no for an answer. The first level person will
just type your phone number into the same database and give you the same
answer the web site does. Ask for the supervisor and explain that you
talked to a technician in the area and that the fiber is there and that you
got advertisements for it. Often their public/1st level database is days or
weeks behind reality. It took well over a week after a tech here told me
that dsl was available because he saw the hardware in the box when he was
servicing my isdn line for it to show up in the on-line ordering system, and
who knows how long it might have been in there before he happened to tell me
about it. and it was months after that before the flyers started showing up
and the phone calls started trying to sell it to me.
Another good way to find out what is really happening is to avoid the
consumer side and call the small business office. Tell them you need it for
your business and have them check... they are much more helpful than the
consumer group.
David Robbins K1TTT
e-mail: mailto:k1ttt@arrl.net
web: http://www.k1ttt.net
AR-Cluster node: 145.69MHz or telnet://dxc.k1ttt.net
> -----Original Message-----
> From: rfi-bounces@contesting.com [mailto:rfi-bounces@contesting.com] On
> Behalf Of Dan Violette
> Sent: Friday, August 31, 2007 23:56
> To: 'Andrew Ingraham'; rfi@contesting.com
> Subject: Re: [RFI] VDSL (off topic now, but I had help)
>
> Did you try an actual phone call? Maybe the web system doesn't know but
> Verizon does since you got the mailings. Dan
>
> -----Original Message-----
> From: rfi-bounces@contesting.com [mailto:rfi-bounces@contesting.com] On
> Behalf Of Andrew Ingraham
> Sent: Friday, August 31, 2007 2:29 PM
> To: rfi@contesting.com
> Subject: Re: [RFI] VDSL (off topic now, but I had help)
>
> > However, I am
> > interested in Verizon FiOS, which is not available yet.
>
> Verizon ran the fiber into my neighborhood last year, right past my house.
>
> A couple months ago they started mailing flyers asking me to sign up.
>
> Unfortunately, Verizon doesn't think they have fiber in my neighborhood
> yet
> so I can't sign up for FIOS. Nothing like the left hand not knowing what
> the right hand is doing! What's worse, their website takes 2-5 minutes to
> process your address and figure this out. If their system is that slow,
> why
> do I think they aren't ready to handle business yet?
>
> So I'm stuck with copper and electrons and potential RFI. But so far,
> it's
> all the wireless networks that seem to be the real killers.
>
> Andy
>
>
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