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[Karlnet] Problems with Karlnet and YDI

To: karlnet@WISPNotes.com
Subject: [Karlnet] Problems with Karlnet and YDI
From: Blair Davis <blair@wmwisp.net>
Reply-to: blair@wmwisp.net,Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Mon, 23 Aug 2004 17:35:20 -0400
List-post: <mailto:karlnet@WISPNotes.com>
What is going on at Karlnet?

I have been trying to get some KN-50's, (no radio), for a few weeks now. Distributor says that they have been ordered from Karlnet, and every time the distributor calls Karlnet they are told that they will ship tomorrow. Been told this for two weeks now.

Another distributor has been trying to get some upgrade licenses to upgrade my Lucent hardware/firmware to Karlnet. This normally take this distributor about 2-3 days. It's been two weeks... This distributor says that no one at Karlnet seems to be able to get it done.

Per Karlnet support, there are no problems with shipping and licensing that they know of. However, they also report that shipping has been moved to Falls Church, VA. It is also interesting to note that the phones at Karlnet are now answered 'YDI'.

To YDI;

Get your act together!

If I can't install customers because I can't get radios I will be forced to change systems.

If I can't build towers, I can't install customers........

Two weeks is long enough!


Blair Davis West Michigan Wireless ISP 269-686-8648

A Division of:
Camp Communication Services, INC


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