[Karlnet] RE: Warning about AGERE.... solutions

["Water, Cor van de (Cor)" <water@agere.com>]

Larry Yunker wrote:
>>>Anyway, we purchased most of these units in December 2001.
>>>Agere is refusing to accept them for replacement/repair under
>>>warranty or otherwise.
>>
>>that's b/c the special was sold as an Avaya special - you need
>>to go to Avaya
>
>Well that's great and all, but as an end-user, the product says 
>Agere and the docs say Agere, and the invoice says Agere 
>(I think)... so how the heck can I be expected to know to go 
>to Avaya for warranty.

Larry,
Sorry to hear the trouble you are going through.