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Re: [Amps] shipping damge

To: <amps@contesting.com>
Subject: Re: [Amps] shipping damge
From: "Eric Dobrowansky" <kk2ed@comcast.net>
Reply-to: Eric Dobrowansky <kk2ed@comcast.net>
Date: Sat, 26 Feb 2005 09:32:32 -0500
List-post: <mailto:amps@contesting.com>
 I had a TS940S damaged a few years ago. My first attempt at a claim was 
denied. Then it took two weeks to get the supervisor to respond. Only after 
staying on him did my claim get approved. They never even showed up for the 
scheduled appointments to inspect the damaged goods.

A friend who is a supervisor at UPS had told me that it is their policy to 
deny ALL claims when first reported. They will give you the runaround, and 
the so-called supervisors are the only ones who can over-ride this initial 
denial. They figure most folks give up after a little resistance.

Eric
KE2D



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