>I agree whole-heartedly with Rich on this issue. At my office, we receive
>significant shipments of automation equipment, shipped by professional firms
>in appropriate packaging. Since last fall, our damage rate has exceeded
>38%. UPS seems to be the worst. And, when you call UPS on a claim, the gal
>comes out and repeatedly tells us that the item wasn't packaged properly and
>to read the service agreement. Now this is on items that were "insured".
>
? UPS (OOPS) insurance paid me on only one claim. It was a 3-500Z whose
glass-envelope had appearantly been broken by a 3/8" steel rod that went
through both sides of the box..
Cheers, Jim.
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