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I purchased one of the first QRO HF2500DX amplifiers. I did run into =
some problems with the amplifier and when I contacted QRO. I spoke with =
Ray, about the problems I was having. Ray stated that the amplifier =
would have to go back to the factory for repair and Ray gave me his UPS =
account number and had me ship the amplifier back to him next day on his =
account.
The amplifier was also returned to me next day from UPS. I ran it for a =
week and still didn't feel it was just right. When I called Ray he told =
me that he was going to make it right or I was going to get my money =
refunded. I told Ray that I didn't want my money back, I just wanted the =
amplifier to be right.=20
At that point Ray shipped me a new amplifier and he had me ship the old =
one back to him. The replacement amplifier was perfect and worked =
flawlessly.
I found the service from QRO to be outstanding and I will buy from them =
again. Over the years I have owned just about every type of amplifier =
that is out there and no one has ever given me warranty service the way =
QRO did.
Just a satisfied customer.
73
Pat N1JV
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<DIV><FONT color=3D#000000 size=3D2>I purchased one of the first QRO =
HF2500DX=20
amplifiers. I did run into some problems with the amplifier and when I =
contacted=20
QRO. I spoke with Ray, about the problems I was having. Ray stated that =
the=20
amplifier would have to go back to the factory for repair and Ray gave =
me his=20
UPS account number and had me ship the amplifier back to him next day on =
his=20
account.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 size=3D2>The amplifier was also returned to =
me next day=20
from UPS. I ran it for a week and still didn't feel it was just right. =
When I=20
called Ray he told me that he was going to make it right or I was going =
to get=20
my money refunded. I told Ray that I didn't want my money back, I just =
wanted=20
the amplifier to be right. </FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 size=3D2>At that point Ray shipped me a new =
amplifier and=20
he had me ship the old one back to him. The replacement amplifier was =
perfect=20
and worked flawlessly.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 size=3D2>I found the service from QRO to be =
outstanding=20
and I will buy from them again. Over the years I have owned just about =
every=20
type of amplifier that is out there and no one has ever given me =
warranty=20
service the way QRO did.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 size=3D2>Just a satisfied =
customer.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 size=3D2>73</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>Pat N1JV</FONT></DIV></BODY></HTML>
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