Here is a message that I have been reluctant to print. This is not to be
a flaming message or a bad rap against them. They sell a great keyer!!
About a month ago I bought the SUper CMOS Keyer III to replace the the
version II that I gave away to a new ham who wanted to operate code. A
couple of weeks ago I decided to build the kit and start using it. Well
after a couple of hours I did not get it working. I made some calls and
e-mail contacts. I actually got the number for Idiom Press and left a
message. I got a call back from them and was told, "We do not make
mistakes! It was not there problem!" I was surpised. the next statement
was " If I send them the chips they will test them for $5 and $10 to
replace the chip.
So for $55 I have a box of scrap and no keyer! I have only been treated
worse by one customer service rep, but his boss made the situation
better. Idiom Press is only one person with an attitude that surprises
me. I have been thinking of posting his phone number despite his request
not to. I am thinking of writing letters to QST and CQ editors to let
them beware. I am also going to let the designers of the keyer know what
kind of people are selling the keyer!!
So after all of this PLEASE BEWARE of IDIOM PRESS!!!!!!!
73 es CUL Will
William Liporace KB2HUN kb2hun@wizvax.net
763 Huntingdon Drive KB2HUN @ K2TR (yccc packet cluster)
Niskayuna, NY 12309 KB2HUN @ WA2PVV (NEDA)
518-346-3804 home 518-471-2837 work
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