Author: crrandal@earthlink.net (Randy & Cara Randall)
Date: Sat Feb 1 18:02:20 2003
My father in law KB9VRY purchased a radio at AES to have it fail a day or two after recieving it. A call to AES got him " We'll send it back to the manufacturer or you can." How about a new radio and
Randy, This is a little strong, isn't it. I mean to wish them dead. Where is your head? Perhaps it's time to consider what life is all about. Mark My father in law KB9VRY purchased a radio at AES to
If AES had to take back all the radios that had problems, and all the radios that people didn't like once they had, and all the accesories that people had and used and then they broke etc. then they
Randy; You are out of line with this post, especially the very last line, to the Ten-Tec reflector. Please refrain from similar posts to this news group. Thank you, Jim Miller, K4SQR
Author: crrandal@earthlink.net (Randy & Cara Randall)
Date: Sat Feb 1 19:09:14 2003
A little strong? No. It is a business not a person. Maybe I should have said " Go out of business, Go out of business, Go out of business! " Any business that treats it's customers this poorly should
Author: crrandal@earthlink.net (Randy & Cara Randall)
Date: Sat Feb 1 19:28:41 2003
Today was a very tragic day to be certain, BUT I meant what I said and stand by it. No recall button required. Remember it is a business NOT a person. Randy AB9GO
This is what separates Ten-Tec from resellers. The 30 day trial period simply can not be beat nor can their extrordinary customer service and overall friendliness. The friendliness, and helpful natur
Which is one of the reasons why I now have a Jupiter. There is also the pride of having a radio that is made in America, that works so well, that ties me into this happy (normally) family of Ten Tec
Richard N9EZC bought a 100' section of 9913-equivalent coax with N's on both ends, tested just fine with a continuity tester, but apparently had some sort of migration problem- registered phenominal
Author: crrandal@earthlink.net (Randy & Cara Randall)
Date: Sat Feb 1 20:59:33 2003
A very fine example of how a company could and should do business. If the manufacturers policies are anti consumer there is a simple solution, do not carry or purchase that brand. Simple. The reason
In defence of AES, I dealt with their Orlando store extensively during my 20-year sojourn in Florida. Grant K4IQW, the manager, always looked after me - I cannot praise him sufficiently. On at least
While I certainly understand the frustration when a dealer "won't make a defective product right," there's somthing that has NOT been mentioned, and should have been. The law. As Will Rogers said, "W
Author: crrandal@earthlink.net (Randy & Cara Randall)
Date: Sat Feb 1 22:29:24 2003
/ AC5E@aol.com wrote:/ / The "Magnuson Moss Consumer Protection Act" is one such joke on the public. It says that if the box has even been opened the contents are used. The radio, camera, microwave o
Hi Randy, I wasn't trying to be a wise guy and I apologize if I appeared to be so. Your second set of phrases probably would have been better. I shouldn't have gotten involved. Please forgive me for
If you look carefully at "bargain ads" you will see terms such as "refurbished," "factory serviced," "demonstrator," "as new," etc., etc.. There's nothing wrong with that, they give the buyer a forew
I'm sort of glad that I read this thread, although I suspect that it's time is about up. This story is not about ham gear, but about a consumer-electronics item, so feel free to delete now if not int
Randy Just to repeat the apology I made last night I am resending same for further reading. In the future I'll remain a passive observer, to such expressions. I failed to consider and certainly I did
As you say, this thread has gone on far too long. But unlike you, I will seek out Philips when I decide to pop for a CD burner. The reason's simple. Philips is protecting you the consumer, their deal
Author: RMcGraw@Blomand.Net (Robert & Linda McGraw K4TAX)
Date: Sun Feb 2 16:31:42 2003
Jim: I understand your concerns and your frustrations with regard to receiving something that is defective. the USA for a major offshore electronics manufacturer. First, there's Dealers and then ther