Jim Brown K9YC wrote:
> On Wed, 24 Oct 2007 21:49:12 -0400, Ron Notarius W3WN wrote:
>
> > he is less than satisfied with the answer(s) he's gotten from Paul
> > Clinton at the factory.
>
> I am equally unsatisfied with Paul, who I have found both excessively
> glib (as Charles did) and quick to add up a big bill, but I've had
> great advice and support from the bench techs who work on their power
> amps. Anyone having a problem with Ten Tec gear who wants to work on
> it themselves would be well advised to bypass Paul and go straight to
> the bench techs. They are VERY helpful, and are a major reason I feel
> good about Ten Tec products and service.
Well, I would tend to agree on all counts above. I think the bench techs
are an absolutely -wonderful- resource. However, a few years ago when I
was getting RF into my Omni 6+ on SSB, Paul wanted me to move my
antenna. Unfortunately, it's on a city lot, the house is quite firmly
set in place and ditto the trees the antenna is attached to.
Furthermore, I told him I had radios of other manufacturer that worked
in the same spot on the desk, using the same antenna, that had no
problem. Made no difference -- his answer was "move the antenna". STILL
can't use the radio on SSB. Must be why I like CW so much! :-)
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