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Re: [TenTec] Repair history for Orion

To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Subject: Re: [TenTec] Repair history for Orion
From: "Dick Williams" <k8ztt@mho.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 23 Dec 2008 11:00:44 -0700
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
John,

I bought my O2 when they first came out and the only repair I have had is 
the cap(s) on the power board.
I called Ten Tec and explained what happened and the symptoms.

Whom ever I talked to said,  "sounds like the caps on the power distribution 
board, I'll drop them in the mail and you will be up and running in no 
time".

Since I didn't want to be off the air for a few days,  I tore into the radio 
and found one of the caps to be "suspect".  Drove down to Radio Shack and 
picked up a 470uF at 35V and was back on the air in about two hours.

The caps from Ten Tec showed up a couple of days later, and I still have 
them in the plastic bag they came in.

Knock on wood,  but this radio is the best I have ever had repair wise (had 
a couple of problems with the O1).

Dick  K8ZTT

P.S.   Ten Tec beats the pants off Yaseu and Icom for service.  The idiots 
at Yaseu don't even listen to you when you send a radio back and you TELL 
them what needs to be fixed and why.  They fix the symptom, not the problem; 
and then it takes damn near a month.

Have a IC-910 and I would dump it if Ten Tec or K3 made a satellite radio. 
ICOM pissed me off several years ago when somebody took a "five finger 
discount" on the control head for a mobile two mtr rig I had in the car. 
ICOM told me they don't sell the control head seperately!   I thought one of 
the advantages of a remote head was if someone stole it, you didn't have to 
replace the whole radio!!


----- Original Message ----- 
From: "John K Gotwals" <john@gotwals.com>
To: <tentec@contesting.com>
Sent: Tuesday, December 23, 2008 10:25 AM
Subject: [TenTec] Repair history for Orion


> Listed below is the repair history for my Orion. I have been very happy 
> with
> Ten-Tec's service, but I am curious if my service history for my Orion
> approximates the experiences of others.
>
> Orion purchased new from factory in August, 2005
> Replaced fried logic board components in March, 2007
> Replaced bad capacitors on power distribution board in July, 2007
> Replaced bad display and bw encoder in December, 2008
>
> Luckily it is only a one-hour drive from my house to Ten-Tec, so I did not
> need to go through the pain of packing  and unpacking the Orion for 
> shipment
> by carrier.
>
> Does this repair history seem about right for an electronic unit as 
> complex
> as an Orion? I should mention that my operating environment has sometimes
> been in an rf-hot environment.
>
> John, N9JG
>
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> TenTec mailing list
> TenTec@contesting.com
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