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Re: [RFI] Samsung oven RFI update number II

To: rfi@contesting.com
Subject: Re: [RFI] Samsung oven RFI update number II
From: Dave Cole <dave@nk7z.net>
Date: Sat, 23 May 2020 16:51:09 -0700
List-post: <mailto:rfi@contesting.com>
Randy,
I have lost track of what you have tried... Have you run the power cord of this device through an FT240-31 ferrite, with 6 or 7 turns of power cable through the cores?

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources

On 5/23/20 3:50 PM, Randy Diddel wrote:
Afternoon all,

Been working with Paul on the phone offline on this.  Paul brought up a great 
point-how do you know a neighbor does not have one of these stoves and that I 
am turning theirs on?  Point being that yes, it is fundamentally broken by 
design, but, Samsung needs to be held accountable for this.

Second point that Dave brought up-the oven is new. We have only had it in use since the end of January. 
BUT, we bought it last August when we started the complete Reno-gut-job on this house and it sat in the box 
for months. Lowe’s will not return it and I don’t even want to try and explain why and how it 
is ‘broken’ to them.

I am not really interested in bandaids and workarounds but if it come to that 
or kicking a 1200.00 stove to the trash, I may reconsider. Thanks to the folks 
that pointed out that I meant ferrite and not ferrets. I laughed harder than I 
should have at that!

I am going to try and get further up the Samsung food chain on this issue. A 
side note: our kitchen is 100% Samsung. Fridge, Microwave, dishwasher, and 
oven. All have some sort of touch interface but the oven is the only affected 
appliance. I would welcome the dishwasher starting and doing the dishes on 
their own!  HI HI

73

K5RHD

/randy



On May 23, 2020, at 10:00 AM, rfi-request@contesting.com wrote:

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Message: 1
Date: Sat, 23 May 2020 14:14:41 +0000
From: "Hare, Ed  W1RFI" <w1rfi@arrl.org <mailto:w1rfi@arrl.org>>
To: Dave Cole <dave@nk7z.net <mailto:dave@nk7z.net>>, "rfi@contesting.com 
<mailto:rfi@contesting.com>"
        <rfi@contesting.com <mailto:rfi@contesting.com>>
Subject: Re: [RFI] Samsung oven RFI update number II
Message-ID:
        <BL0PR16MB246868D9586856D47AFC1ABC98B50@BL0PR16MB2468.namprd16.prod.outlook.com 
<BL0PR16MB246868D9586856D47AFC1ABC98B50@BL0PR16MB2468.namprd16.prod.outlook.com">mailto:BL0PR16MB246868D9586856D47AFC1ABC98B50@BL0PR16MB2468.namprd16.prod.outlook.com>>
        
Content-Type: text/plain; charset="iso-8859-1"

A stove that turns on due to external events is broken.  What they are telling 
you is that it is broken but they don't know how to fix it.

Ed

________________________________
From: RFI <rfi-bounces+w1rfi=arrl.org@contesting.com 
<mailto:rfi-bounces+w1rfi=arrl.org@contesting.com>> on behalf of Dave Cole <dave@nk7z.net 
<mailto:dave@nk7z.net>>
Sent: Friday, May 22, 2020 3:02 PM
To: rfi@contesting.com <mailto:rfi@contesting.com> <rfi@contesting.com 
<mailto:rfi@contesting.com>>
Subject: Re: [RFI] Samsung oven RFI update number II

If it is new, tell the company that sold it to you, you want your money
back, a fix, or a different stove, and let them know why...  Nicely of
course, but firmly.

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net <https://www.nk7z.net/>
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources

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