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RE: [Karlnet] Terabeam-WISP list response

To: "'Karlnet Mailing List'" <karlnet@WISPNotes.com>
Subject: RE: [Karlnet] Terabeam-WISP list response
From: "Dzevad Hadzic" <zex@zex.biz>
Reply-to: Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Mon, 29 Nov 2004 16:52:39 +0100
List-post: <mailto:karlnet@WISPNotes.com>
Well as far as I know QoS in was promised before more than year and we didn't 
even see beta firmware... 

-----Original Message-----
From: Dan Metcalf [mailto:dan.metcalf@wbsysnet.com] 
Sent: 29. studeni 2004 15:08
To: Karlnet Mailing List
Subject: Re: [Karlnet] Terabeam-WISP list response

QoS for VoIP is important

Dzevad Hadzic wrote:

>Great, can we now expect QoS in turbocell and maybe more options for
>bandwidth shapping (difrent speeds in difrent time of day or maybe eve
>difrent speeds for LAN and WAN?
>
>
>-----Original Message-----
>From: Norm Young [mailto:lists@applegatebroadband.net] 
>Sent: Wednesday, November 24, 2004 8:12 PM
>To: Karlnet Mailing List
>Subject: Re: [Karlnet] Terabeam-WISP list response
>
>Whew!  Looking forward to the new products!  :)
>
>Thank you Reg, and have a Happy Thanksgiving.
>
>Norm
>
>----- Original Message ----- 
>From: "TerabeamTechnical Services" <Support@KarlNet.com>
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Cc: <techsupport@terabeam.com>
>Sent: Wednesday, November 24, 2004 8:13 AM
>Subject: [Karlnet] Terabeam-WISP list response
>
>
>All, I have inserted the response from Terabeam CEO addressing your 
>concerns.
>
>
>
>Thanks
>
>
>
>Reg Mallory
>
>techsupport@terabeam.com
>
>
>
>Gentlemen:
>
>I am writing to you because I was forwarded an on-line thread in which you 
>were expressing concern over how things are being run at KarlNet since its 
>recent merger with YDI (now called Terabeam Wireless).
>
>I am Robert Fitzgerald, the CEO of Terabeam and I can be reached at the 
>e-mail address above or by phone at 703-205-0600 and I will try to address 
>some of your concerns.  I want to thank you for your continued loyalty and 
>support through the years, and especially over the last five months.  I 
>recognize the difficulty and uncertainty that you have experienced recently 
>and we extend our apologies, but moreover, recognize that faithful and 
>immediate action is required to rebuild our relationship.
>
>First, be assured that we are not killing TurboCell.  KarlNet's big 
>competitive advantage is TurboCell and the enhanced benefits of TurboCell. 
>Why would we kill it?  I can tell you that there was never any thought of 
>killing TurboCell within this organization.  We did stop selling board 
>only/software solutions for a while, but due to customer demand, we have 
>brought them back.  We are introducing a low cost TurboCell CPE and once 
>widely available, I am hoping that people will no longer require board only 
>solutions since they are difficult to support and often the end customer's 
>final solution isn't as good as it could be.
>
>We will be phasing out certain board configurations from the KarlNet Boards.
>
>This is being done for one or both of two reasons 1. Component obsolescence 
>precludes us from continuing production of that board or 2. We can build 
>faster and more powerful boards with improving technology.
>
>We did have some brief internal confusion regarding how we went to market 
>and I apologize for that.  We are now organized and want to serve you as we 
>did in the past, both technically and professionally. In short, we can get 
>back to business as it used to be. Your sales contact will be either Doug 
>Harman or Sean Monahan who can facilitate your orders.  Our support staff is
>
>ready to serve you.
>
>As an update, over the past few months we have made enhancements to our 
>product line. Currently, we have a limited amount of KN-105 and KN-205 
>boards in stock, which utilize the PCM/CIA 802.11b radios.
>
>We have the new KN-150 board, which provide the same functionality as the 
>KN-105 board, but operate with an Agere Hermes II or Atheros mini PCI radio.
>
>It supports 2.4, 5.8, or the 4.9GHz frequency.  It is also backwards 
>compatible with the older 802.11b radios.
>
>The KN-50 boards are also available. Based on the requests of customers, you
>
>will soon be able to use the standard configurator program to setup this 
>board.
>
>
>
> We also have a full line of 'Backhaul' products from a 45Mbps full duplex 
>to 1.25Gbps units.
>
>Again, I would like to extend our gratitude for your support and business 
>over the years and we look forward to providing you with the highest level 
>of service. Please contact Doug, Sean or myself at your earliest convenience
>
>to talk about how we can work together in the future or if you have any 
>questions about the future of our company or our products.
>
>
>
>Sincerely,
>
>
>
>Robert Fitzgerald
>
>Terabeam , CEO
>
>(703) 205-0600
>
>
>_______________________________________________
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>Karlnet@WISPNotes.com
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>
>
>_______________________________________________
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>
>
>_______________________________________________
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>http://lists.wispnotes.com/mailman/listinfo/karlnet
>  
>


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